[Check out the Upduo Playbook for School Districts](https://arcade.co/edu/school-playbook)

CERTIFY AI

# **More Than Just Teaching**

How confident are you that your team truly knows the latest promotion? Or the most important company priorities?

[See a Demo](https://arcade.co/learn-more)

Arcade Certify AI - YouTube

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[Arcade Certify AI](https://www.youtube.com/watch?v=T3hgUKuzY4w) [The Stewdio](https://www.youtube.com/channel/UCo4CTIDO7viigZjQKiZ-ESA)

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## Know what they know.

#### Certify AI lets you instantly test your team's knowledge on anything. Employees verbally answer questions, and our AI assesses their competency in real-time, checking for both knowledge and skill, so you can quickly find and fix knowledge gaps.

#### Verbal Answer Evaluation

Go beyond multiple choice. Employees record verbal answers, and Certify AI evaluates their knowledge and skill.

#### Custom Pass Criteria

Set specific pass/fail criteria and cool-down periods for re-attempts to ensure true subject matter mastery before certification.

#### Instant Competency Checks

Our AI assesses answers in real-time, allowing you to instantly find and fix knowledge gaps across your entire team.

## **Don't Guess. Know They're Ready.**

Move past assumption. Deploy quick knowledge checks to certify that every employee is prepared for new promotions, product launches, and critical company initiatives.

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## **Assess Knowledge and Confidence**

It's not just what they know, but how they say it. Our AI evaluates recorded verbal answers to assess both an employee's understanding of a topic and their confidence.

## **Empower Reps to Self-Correct**

Employees can review and re-record their answers before submitting, giving them the opportunity to practice, self-correct, and put their best foot forward to demonstrate their expertise.

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## **Track Readiness at a Glance**

A simple, powerful dashboard shows you exactly which certifications and knowledge checks reps have completed, giving you a clear view of team readiness across every store.

[See a Demo](https://arcade.co/learn-more)

## Frequently Asked Questions

#### **What kind of questions can I ask?**

You can test your team on anything, from the details of a new sales promotion to company policies or product specifications. Questions are answered verbally to prove understanding.

#### **How does the AI know if an answer is correct?**

You provide the AI with context for each question. The AI then evaluates the employee's recorded verbal answer against this context to determine pass or fail.

#### **What happens if an employee fails a certification?**

You can set custom rules, including a "cool-down period" that requires the employee to wait a specific amount of time before they can re-attempt the certification.

#### **Is this different from a standard quiz?**

Yes. Certify AI is built on verbal answers, not multiple choice. This requires employees to articulate their knowledge, proving they truly understand the material.
